> For the complete documentation index, see [llms.txt](https://docs.facephi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.facephi.com/docs.facephi-en/products/autenticacion-usuarios-registrados/editor-1/mobile/android/demo.md).

# Demo

**What's new in Authentication v.4.0.0**

In this Version, the user interface has been updated. The welcome screen has also been added to provide a more personal experience.

### **Introduction**[​](#introducción) <a href="#introduccion" id="introduccion"></a>

Facephi Authentication is a biometric cybersecurity solution that allows a user to be authenticated. The Flow consists of registering face and/or voice biometrics, and carrying out a transfer by authenticating the user with that biometric already registered. As a result, the transfer is completed.

### **Requirements and installation**[​](#requisitos-e-instalación) <a href="#requisitos-e-instalacion" id="requisitos-e-instalacion"></a>

Facephi Authentication is compatible with Android 7 - Nougat or later.

This application can be downloaded from the Play Store [at this link](https://play.google.com/store/apps/details?id=com.facephi.selphi.demo\&pcampaignid=web_share). To install it, you only need to run the application. It is recommended to keep the latest version updated.

In this manual, Facephi Authentication will be shown with all its features enabled. If you do not have any of these features in your demo, check the enabled services with your representative.

### **Log in**[​](#iniciar-sesión) <a href="#iniciar-sesion" id="iniciar-sesion"></a>

{% columns %}
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<figure><img src="/files/9cb6aacc76a64e04edebfb0d28ee90f3a679febc" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Enter the email (1) and password (2). By tapping the icon (3) you can see the typed password. Once entered, tap the button (4) to advance to the next screen.

You can also tap the hyperlinks to create your account (5) and consult the legal texts (6).

1. Username text field
2. Password text field
3. Button to show password
4. Button to log in
5. Hyperlink to create an account
6. Hyperlink to view the legal texts
   {% endcolumn %}
   {% endcolumns %}

### **General Data Protection Regulation**[​](#reglamento-general-de-protección-de-datos) <a href="#reglamento-general-de-proteccion-de-datos" id="reglamento-general-de-proteccion-de-datos"></a>

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{% endcolumn %}

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On this screen you can view the app's GDPR. To close this message, tap the button (1).

1. Close button
   {% endcolumn %}
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### **Biometrics registration**[​](#registro-de-biometría) <a href="#registro-de-biometria" id="registro-de-biometria"></a>

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<figure><img src="/files/f6085e46dc93060d49af068c4ed58324276fd4ea" alt=""><figcaption></figcaption></figure>
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To get a more personalized experience, enter your first name (1) and last name (2). To continue, tap the button (3).

1. Text field to enter the first name
2. Text field to enter the last name
3. Continue button
   {% endcolumn %}
   {% endcolumns %}

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{% column width="41.66666666666667%" %}

<figure><img src="/files/9b58f65e2d14da648b412026fa5e0312da68d20f" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
Choose the first biometric to register, either face (2) or voice (3). By tapping one of those buttons you will start the biometric registration Flow. Otherwise, you can go back with the icon (1).

1. Back button
2. Face biometric button
3. Voice biometric button
   {% endcolumn %}
   {% endcolumns %}

***

### **Capture the face**[​](#capturar-el-rostro) <a href="#capturar-el-rostro" id="capturar-el-rostro"></a>

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<figure><img src="/files/8db85fe8db5b587940f961d7d3cab778cf6248de" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
To capture the face, a tutorial first appears explaining how to perform face capture.

The animation shows how to interact with the widget. The text gives details on how to perform this step correctly.

To continue, tap button (2). To go back, tap icon (1).

1. Back button
2. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/7e1663d0fa1d7e28c436db36448de13d3200e7d8" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Once in the widget, a text (2) appears giving you instructions on how to position yourself, or what you need to take into account.

If you follow the instructions correctly, the capture will be made automatically and you will be directed to the next step.

If you do not want to carry out this step, you can close the Widget by tapping the icon (1).

1. Close button
2. Help message
   {% endcolumn %}
   {% endcolumns %}

***

### **Voice capture**[​](#capturar-la-voz) <a href="#capturar-la-voz" id="capturar-la-voz"></a>

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<figure><img src="/files/f7ecfff9cd407b6779aedc1670864126d548d4b7" alt=""><figcaption></figcaption></figure>
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To capture the voice, a tutorial first appears explaining how to perform voice capture.

The animation shows how to interact with the widget. The text gives details on how to perform this step correctly.

To continue, tap button (2). To go back, tap icon (1).

1. Back button
2. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/6b0544cb4741a873be858bea6c47d801253fb06e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Once in the widget, a text (4) appears that gives you instructions to perform a correct voice registration.

Speak loudly and clearly. The animation (3) and the text (4) change state in real time, depending on the intensity of the voice, errors, or whether the voice registration was successful.

If the recording is correct, it will be added to the counter that appears in (2).

To go back, tap icon (1).

1. Back icon
2. Successful recordings counter
3. Real-time animation
4. Status message
   {% endcolumn %}
   {% endcolumns %}

***

### **Private account**[​](#cuenta-privada) <a href="#cuenta-privada" id="cuenta-privada"></a>

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Here you will see the details of your private account. You can configure and add new biometrics by tapping the Settings icon (1).

From your private account you can view data or make a transfer by tapping the button (2).

1. Settings icon
2. Button to start the transfer
   {% endcolumn %}
   {% endcolumns %}

***

### **Settings**[​](#configuración) <a href="#configuracion" id="configuracion"></a>

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From Settings you can enable/disable the biometrics that Facephi Authentication has available. In this app Version, face (4) and voice (5) biometrics are implemented. To get a more personalized experience, you can enter your first name (2) and last name (3).

If you activate a biometric that has not yet been registered, the registration Flow for that biometric will start.

On this screen you can also change the phrase for voice biometrics by tapping the selector (6).

To log out, tap the button (7).

1. Close button
2. Text field to enter the first name
3. Text field to enter the last name
4. Button (switch) to enable face biometrics
5. Button (switch) to enable voice biometrics
6. Phrase selector for voice biometrics
7. Logout button
   {% endcolumn %}
   {% endcolumns %}

***

### **Voice biometrics configuration**[​](#configuración-de-biometría-de-voz) <a href="#configuracion-de-biometria-de-voz" id="configuracion-de-biometria-de-voz"></a>

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To configure voice biometrics, you need to select a phrase to repeat. Choose the phrase using the selector (2). Once selected, tap the button (3) to continue.

If, on the other hand, you want to go back, tap the icon (1).

1. Back icon
2. Phrase selector
3. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/69d5697350b41b79a263fffdfc567eadee39d9dc" alt=""><figcaption></figcaption></figure>
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Select one of the following options:

The first three are default. If you want to create a custom phrase, tap the last option and add your phrase in the text field (4).

To save your selection and continue, tap the button (2).

1. Back icon
2. Button to save your selection
3. Phrase selector
4. Text field to enter a default phrase
   {% endcolumn %}
   {% endcolumns %}

***

### **Log out**[​](#cerrar-sesión) <a href="#cerrar-sesion" id="cerrar-sesion"></a>

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<figure><img src="/files/1a5bb0a39d3c866b414f1541b004b734a868c4ed" alt=""><figcaption></figcaption></figure>
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{% column %}
You can log out from Settings, or from the Sign Out icon in your private account. A notice will appear in which you will have to confirm whether to exit the app (2) or cancel the action (1).

1. Button to cancel log out
2. Logout button
   {% endcolumn %}
   {% endcolumns %}

***

### **Make a transfer**[​](#realizar-una-transferencia) <a href="#realizar-una-transferencia" id="realizar-una-transferencia"></a>

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<figure><img src="/files/ce632989bb60f2b8453d6ac82dbcae074056b397" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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To make a transfer you must fill in the data. Indicate who it is addressed to in the text field (2), and the concept in the text field (3). Once done, indicate the amount in the text field (4).

If all the data is correct, continue the process by tapping the button (5).

If, on the other hand, you want to go back, use the Back icon (1) or cancel the operation by tapping the button (6).

1. Back button
2. Recipient text field
3. Concept text field
4. Amount text field
5. Continue button
6. Cancel button
   {% endcolumn %}
   {% endcolumns %}

***

### **User validation**[​](#validación-de-usuario) <a href="#validacion-de-usuario" id="validacion-de-usuario"></a>

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<figure><img src="/files/db2e76dd4146a9cf2082ded268ba3d576fdb0cdf" alt=""><figcaption></figcaption></figure>
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Choose the biometric with which to validate your identity, either face (2) or voice (3). To go back, tap the Back icon (1).

You can register more biometrics to validate your identity from the Settings menu or through the hyperlink (4).

1. Back button
2. Face biometric button
3. Voice biometric button
4. Hyperlink to access Settings
   {% endcolumn %}
   {% endcolumns %}

***

### **Validation rejected**[​](#validación-rechazada) <a href="#validacion-rechazada" id="validacion-rechazada"></a>

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If validation fails, this message will appear. You can try again by tapping the button (1).

1. Retry button
   {% endcolumn %}
   {% endcolumns %}

***

### **Transfer successful**[​](#transferencia-exitosa) <a href="#transferencia-exitosa" id="transferencia-exitosa"></a>

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If the transfer is completed successfully, this success message appears with a summary of the transfer. Tapping the button (1) will redirect you to your private account.

1. Continue button
   {% endcolumn %}
   {% endcolumns %}

***

### **Transfer failed**[​](#transferencia-fallida) <a href="#transferencia-fallida" id="transferencia-fallida"></a>

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If there was an error in the transfer, this screen will appear. You can try again with the button (2) or go back with the icon (1).

1. Button to go back
2. Retry button
   {% endcolumn %}
   {% endcolumns %}

### **Access with your account**[​](#acceder-con-tu-cuenta) <a href="#acceder-con-tu-cuenta" id="acceder-con-tu-cuenta"></a>

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To access the application when you already have a registered account, tap the access button (1).

It is possible to log in from the web. To do so, you must scan a QR Code (2) and carry out the Authentication process with your mobile phone.

If you want to delete your account, tap the button (3).

1. Button to access your account
2. Button to scan the QR Code
3. Button to delete account
   {% endcolumn %}
   {% endcolumns %}

***

### **Access with QR Code**[​](#acceder-con-qr) <a href="#acceder-con-qr" id="acceder-con-qr"></a>

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<figure><img src="/files/8457e06ca77f1a9fe18b1c0de6f13700d92691f2" alt=""><figcaption></figcaption></figure>
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This tutorial explains the steps to follow to scan a QR Code.

To continue, tap the button (1).

1. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/4af94accebdb674cf420fe7c8b435085a507e01e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
Once in the Widget, a text (2) appears giving you instructions to perform a correct QR Code scan.

If you follow the instructions correctly, the capture will be made automatically and you will be directed to the next step.

If you do not want to carry out this step, you can close the Widget by tapping the icon (1).

1. Close button
2. Help message
   {% endcolumn %}
   {% endcolumns %}

***

### **Errors**[​](#errores) <a href="#errores" id="errores"></a>

#### **Internet connection**[​](#conexión-a-internet) <a href="#conexion-a-internet" id="conexion-a-internet"></a>

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There was an error with your internet connection.

By pressing the button (2), you return to the Widget to retry the previous step. If you want to go back, press the icon (1).

1. Back button
2. Retry button
   {% endcolumn %}
   {% endcolumns %}

#### **Timeout exceeded**[​](#tiempo-superado) <a href="#tiempo-superado" id="tiempo-superado"></a>

{% columns %}
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<figure><img src="/files/e6f31a82dbfaa9b1b576f511f96f1d29516897fe" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
The timeout for the Widget to perform the capture has been exceeded. Once the camera starts, you have X seconds to complete the corresponding step. If not, this message will appear so you can try again.

By pressing button (2), you return to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retry button
   {% endcolumn %}
   {% endcolumns %}

#### **Microphone**[​](#micrófono) <a href="#microfono" id="microfono"></a>

{% columns %}
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<figure><img src="/files/e976a90331c24aeabc169a26f2523e8950a70959" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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The application is trying to access the microphone, but the permissions are blocked. To continue, you must enable this permission.

By pressing button (2), you will be redirected to your device's permissions, so you can enable it. Once done, return to the application and retry the voice recording.

If you want to go back, press icon (1).

1. Back button
2. Button to go to app permissions
   {% endcolumn %}
   {% endcolumns %}

#### **Update the application**[​](#actualizar-la-aplicación) <a href="#actualizar-la-aplicacion" id="actualizar-la-aplicacion"></a>

{% columns %}
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<figure><img src="/files/d0b269fe40af2df24c45a7bcfb4c10e2db883ddf" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
A new version of the application is available, and it needs to be updated. Usually, for bug fixes or feature improvements.

Tapping button (2) will take you to the download page to update the app. Otherwise, to close this error screen tap icon (1).

1. Back button
2. Button to update the app
   {% endcolumn %}
   {% endcolumns %}

#### **Problem with the QR**[​](#problema-con-el-qr) <a href="#problema-con-el-qr" id="problema-con-el-qr"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/5cd8d655fb1033823c3c4db83b7a309ed7d0d908" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
There was a conflict when scanning the QR. Refresh the page so that another QR Code is generated, and scan that new QR Code.

By pressing button (2), you return to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retry button
   {% endcolumn %}
   {% endcolumns %}

#### **Allowed attempts**[​](#intentos-permitidos) <a href="#intentos-permitidos" id="intentos-permitidos"></a>

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<figure><img src="/files/2b86f82a37a70d6aa075f820cc1878da6f5e61e2" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
For security, there is a limit to the number of attempts allowed for certain actions. If this error appears, it is because you have made X consecutive unsuccessful attempts. You must wait until the time ends before trying this step again.

By pressing button (2), you return to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retry button
   {% endcolumn %}
   {% endcolumns %}

***

### **Frequently Asked Questions (FAQ)**[​](#preguntas-frecuentes-faq) <a href="#preguntas-frecuentes-faq" id="preguntas-frecuentes-faq"></a>

* **Can I use the application offline?**
  * No. An internet connection is required to complete the transfer
* **What happens if my account gets locked?**
  * A countdown will be activated to try again.
* **Can I activate more biometrics once registered?**
  * Yes, in the settings section you can activate another biometric if you have not activated it.
* **What happens if I run out of funds?**
  * Nothing, since it is a demo app you can keep making transfers.
* **My camera is broken, how can I make a transfer?**
  * You will need to activate another biometric in order to make the transfer.
* **I can't take a selfie. What should I do?**
  * Check that the lighting is correct and that the face is visible without shadows.
  * Use a plain background so that the image stands out.
  * Make sure the face is centered and inside the circle.
* **Not all the options that appear in the manual show up in my application**
  * The manual corresponds to the latest Version published in the Play Store. Update the application.
