> For the complete documentation index, see [llms.txt](https://docs.facephi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.facephi.com/docs.facephi-en/products/autenticacion-usuarios-registrados/editor-1/mobile/android/widgets/qr.md).

# QR

**QR capture Widget v.1.5.0**

### **Introduction**[​](#introducción) <a href="#introduccion" id="introduccion"></a>

Reading QR Codes is a process that allows you to open the product code on its web page so you can log in.

### **Requirements and installation**[​](#requisitos-e-instalación) <a href="#requisitos-e-instalacion" id="requisitos-e-instalacion"></a>

It is compatible with Android 7 - Nougat or later.

### **Scan QR Code**[​](#escanear-qr) <a href="#escanear-qr" id="escanear-qr"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/8457e06ca77f1a9fe18b1c0de6f13700d92691f2" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
The first screen is a tutorial that explains the steps to follow to scan a QR Code.

To continue, press button (1).

1. Continue button
   {% endcolumn %}
   {% endcolumns %}

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/4af94accebdb674cf420fe7c8b435085a507e01e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
Once in the Widget, a text (2) appears that gives you instructions to perform a correct QR Code scan.

If you follow the instructions correctly, the capture will be done automatically and you will be directed to the next step.

If you do not want to carry out this step, you can close the Widget by pressing icon (1).

1. Close button
2. Help message.
   {% endcolumn %}
   {% endcolumns %}

***

### **Errors**[​](#errores) <a href="#errores" id="errores"></a>

#### **Time exceeded**[​](#tiempo-superado) <a href="#tiempo-superado" id="tiempo-superado"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/e6f31a82dbfaa9b1b576f511f96f1d29516897fe" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
The waiting time for the Widget to make the capture has been exceeded. Once the camera starts, you have X seconds to complete the corresponding step. Otherwise, this message will appear so you can try again.

By pressing button (2) you return to the widget to retry the previous step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

#### **Problem with the QR**[​](#problema-con-el-qr) <a href="#problema-con-el-qr" id="problema-con-el-qr"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/5cd8d655fb1033823c3c4db83b7a309ed7d0d908" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column width="58.333333333333336%" %}
There was a conflict when scanning the QR. Refresh the page so that another QR Code is generated, and scan that new QR Code.

By pressing button (2) you return to the widget to retry the previous step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}