> For the complete documentation index, see [llms.txt](https://docs.facephi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.facephi.com/docs.facephi-en/products/autenticacion-usuarios-registrados/editor-1/mobile/ios/demo.md).

# Demo

**What's New in Authentication v.4.0.0**

In this version, the user interface has been updated. The welcome screen has also been added to provide a more personal experience.

### **Introduction**[​](#introducción) <a href="#introduccion" id="introduccion"></a>

Facephi Authentication is a biometric cybersecurity solution that allows the user to authenticate a user. The Flow consists of the registration of face and/or voice biometrics and the execution of a transfer authenticating the user with the registered biometrics. As a result, the transfer is completed.

### **Requirements and installation**[​](#requisitos-e-instalación) <a href="#requisitos-e-instalacion" id="requisitos-e-instalacion"></a>

Facephi Authentication is compatible with iOS 13.0 or higher devices.

This application can be downloaded from [at this link](https://apps.apple.com/es/app/facephi-authentication/id1579032570?l=en-GB). To install it, you only need to run the application. It is recommended to keep the latest version updated.

In this manual, Facephi Authentication will be shown with all its features enabled. If you do not have any of these features in your demo, check the enabled services with your representative.

### **Log in**[​](#iniciar-sesión) <a href="#iniciar-sesion" id="iniciar-sesion"></a>

{% columns %}
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<figure><img src="/files/41ba825003e40f92ce8bd766a27d439503d8e186" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Enter the email (1) and password (2). By pressing the icon (3) you can see the entered password. Once entered, press the button (4) to move to the next screen.

You can also click the hyperlinks to create your account (5) and view the legal texts (6).

1. User text input
2. Password text input
3. Show password button
4. Log in button
5. Hyperlink to create an account
6. Hyperlink to review the legal texts
   {% endcolumn %}
   {% endcolumns %}

### **General Data Protection Regulation**[​](#reglamento-general-de-protección-de-datos) <a href="#reglamento-general-de-proteccion-de-datos" id="reglamento-general-de-proteccion-de-datos"></a>

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<figure><img src="/files/1dccef58b13bb1559261a42ce3d2b8727e777c21" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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On this screen you can view the app's GDPR. To close this message, press button (1).

1. Close button
   {% endcolumn %}
   {% endcolumns %}

### **Create an account**[​](#crear-una-cuenta) <a href="#crear-una-cuenta" id="crear-una-cuenta"></a>

{% columns %}
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<figure><img src="/files/292c0652c86e95144758263d07c756ce78f89db9" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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To create an account, you must complete the required fields (2)(3)(4). The checkbox must be checked to give consent regarding personal data (5). Optionally, you can also consult the privacy policy by clicking the hyperlink (5).

Finally, complete the CAPTCHA (6) and press button (7) to create your account.

1. Close button
2. Name text field
3. Surname text field
4. Email text field
5. Consent checkbox
6. CAPTCHA checkbox
7. Button to create account
   {% endcolumn %}
   {% endcolumns %}

### **Biometric registration**[​](#registro-de-biometría) <a href="#registro-de-biometria" id="registro-de-biometria"></a>

{% columns %}
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<figure><img src="/files/873dc48035f290e05f7260898e4924c189aff7d6" alt=""><figcaption></figcaption></figure>
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To provide a more personalized experience, enter your first name (1) and last name (2). To continue, press button (3).

1. Text field for entering the first name
2. Text field for entering the last name
3. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/c0384a361409f5ac0acf779898498e1573156aae" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
Choose the first biometric to register, either face (2) or voice (3). By pressing one of those buttons you will start the biometric registration process. Otherwise, you can go back with icon (1).

1. Back button
2. Face biometric button
3. Voice biometric button
   {% endcolumn %}
   {% endcolumns %}

### **Capture the face**[​](#capturar-el-rostro) <a href="#capturar-el-rostro" id="capturar-el-rostro"></a>

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<figure><img src="/files/f22099dfb4bffb3d5dfd5f834d67ffe18335ac9b" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
To capture the face, a tutorial first appears explaining how to do this step.

The animation shows how to interact with the Widget. The text gives details on how to carry out this step correctly.

To continue, press button (2). To go back, press icon (1).

1. Back button
2. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/33f37f10890168504f114814ae44e2df6e53eee1" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Once in the Widget, a text (2) appears that gives you instructions on how to position yourself, or what you need to keep in mind.

If you follow the instructions correctly, the capture will be done automatically and you will be directed to the next step.

If you do not want to carry out this step, you can close the Widget by pressing icon (1).

1. Close button
2. Help message
   {% endcolumn %}
   {% endcolumns %}

### **Capture the voice**[​](#capturar-la-voz) <a href="#capturar-la-voz" id="capturar-la-voz"></a>

{% columns %}
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<figure><img src="/files/e66ff366f3a04d3df444e022d5bd6aa79c33ad08" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
To capture the voice, a tutorial first appears that explains how to do this step.

The animation shows how to interact with the Widget. The text gives details on how to carry out this step correctly.

To continue, press button (2). To go back, press icon (1).

1. Back button
2. Continue button
   {% endcolumn %}
   {% endcolumns %}

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{% column width="41.66666666666667%" %}

<figure><img src="/files/e69d88d89685e3127dc10acd9ff4ae7b27014566" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Once in the Widget, a text (4) appears that gives you instructions to carry out a correct voice recording.

Speak loudly and clearly. The animation (3) and the text (4) change state in real time, depending on the voice intensity, errors, or whether the voice recording was successful.

If the recording is correct, it will be added to the counter that appears in (2).

To go back, press icon (1).

1. Back icon
2. Successful recordings counter
3. Real-time animation
4. Status message
   {% endcolumn %}
   {% endcolumns %}

### **Private account**[​](#cuenta-privada) <a href="#cuenta-privada" id="cuenta-privada"></a>

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<figure><img src="/files/f7ba9eaf727284f968865c6214207df2e0cb6ad8" alt=""><figcaption></figcaption></figure>
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Here you will see the details of your private account. You can configure and add new biometrics by pressing the Settings icon (1).

From your private account you can view data or make a transfer by pressing the button (2).

1. Settings icon
2. Button to start the transfer
   {% endcolumn %}
   {% endcolumns %}

### **Configuration**[​](#configuración) <a href="#configuracion" id="configuracion"></a>

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<figure><img src="/files/53b77aaffe9e41119b34a343577e7e78baf40b5e" alt=""><figcaption></figcaption></figure>
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From Settings you can enable/disable the biometrics available in Facephi Authentication. In this version of the app, face (4) and voice (5) biometrics are implemented. To provide a more personalized experience, you can enter your first name (2) and last name (3).

If you enable a biometric that has not yet been registered, the registration flow for that biometric will start.

On this screen you can also change the voice biometric phrase by pressing the selector (6).

To log out, press button (7).

1. Close button
2. Text field for entering the first name
3. Text field for entering the last name
4. Button (switch) to enable face biometric
5. Button (switch) to enable voice biometric
6. Phrase selector for voice biometric
7. Button to log out
   {% endcolumn %}
   {% endcolumns %}

### **Voice biometrics configurator**[​](#configurador-de-biometría-voz) <a href="#configurador-de-biometria-voz" id="configurador-de-biometria-voz"></a>

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<figure><img src="/files/2ea304fd9ad910b8685e55e6b9b15f48deade52a" alt=""><figcaption></figcaption></figure>
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To configure voice biometric, you need to select a phrase to repeat. Choose the phrase using selector (2). When you have selected it, press button (3) to continue.

If, on the other hand, you want to go back, you must press icon (1).

1. Back icon
2. Phrase selector
3. Continue button
   {% endcolumn %}
   {% endcolumns %}

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<figure><img src="/files/9babebbc10124a5633d6595071ed0e17dae1672e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Select one of the following options:

The first three are default. If you want to create a custom phrase, tap the last option (3).

To save your selection and continue, tap the button (4).

1. Back icon
2. Selected option
3. Phrase selector
4. Button to save your selection
   {% endcolumn %}
   {% endcolumns %}

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{% column width="41.66666666666667%" %}

<figure><img src="/files/4d2b7bb6530256afa7b24ee1a7072e65d4c811fe" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
If you want to create a custom phrase:

Add your phrase in the text field (2).

If the phrase does not meet any requirement, it will be shown in text (3).

To delete what is already written, tap the icon (4).

Tap the button (1) to go back

1. Back icon
2. Text field
3. Assistant message
4. Icon to clear the text field
   {% endcolumn %}
   {% endcolumns %}

### **Log out**[​](#cerrar-sesión) <a href="#cerrar-sesion" id="cerrar-sesion"></a>

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<figure><img src="/files/8fc82478090bdbe110bc39dae3abf2bf5f6a4d73" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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You can log out from Settings, or from the Exit icon in your private account. A notice will be displayed, where you will have to confirm whether you want to exit the app (2) or cancel the action (1).

1. Button to log out
2. Button to cancel log out
   {% endcolumn %}
   {% endcolumns %}

### **Make a transfer**[​](#realizar-una-transferencia) <a href="#realizar-una-transferencia" id="realizar-una-transferencia"></a>

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<figure><img src="/files/af87083244cb24d8ec68aab1711dc3fba783fd9b" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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To make a transfer you must fill in the details. Indicate who it is for in text field (2), and the concept in text field (3). Once done, indicate the amount in text field (4).

If all the details are correct, continue the process by pressing button (5).

If, on the other hand, you want to go back, use the Back icon (1) or cancel the operation by pressing button (6).

1. Back button
2. Recipient text field
3. Concept text field
4. Amount text field
5. Continue button
6. Button to cancel
   {% endcolumn %}
   {% endcolumns %}

### **User validator**[​](#validador-de-usuario) <a href="#validador-de-usuario" id="validador-de-usuario"></a>

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<figure><img src="/files/461a4ad506a08722180de83d17700d2e2bb386d1" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

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Choose the biometric with which to validate your identity, either face (2) or voice (3). To go back, press the Back icon (1).

You can register more biometrics to validate your identity from the Settings menu or through hyperlink (4).

1. Back button
2. Face biometric button
3. Voice biometric button
4. Hyperlink to access Settings
   {% endcolumn %}
   {% endcolumns %}

### **Validation rejected**[​](#validación-rechazada) <a href="#validacion-rechazada" id="validacion-rechazada"></a>

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If validation fails, this message will appear. You can try again by pressing button (1).

1. Retake button
   {% endcolumn %}
   {% endcolumns %}

### **Successful transfer**[​](#transferencia-exitosa) <a href="#transferencia-exitosa" id="transferencia-exitosa"></a>

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<figure><img src="/files/03c054d59a637ff3699235f972c90447da8cb16a" alt=""><figcaption></figcaption></figure>
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If the transfer is completed successfully, this success message appears with a summary of the transfer. Pressing button (1) will redirect you to your private account.

1. Continue button
   {% endcolumn %}
   {% endcolumns %}

### **Failed transfer**[​](#transferencia-fallida) <a href="#transferencia-fallida" id="transferencia-fallida"></a>

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<figure><img src="/files/ad8ade53df4b39d261b75d6f1276d7815c7a5fd6" alt=""><figcaption></figcaption></figure>
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If there was an error in the transfer, this screen will appear. You can try again with the button (2).

To go back, tap the button (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

### **Sign in with your account**[​](#acceder-con-tu-cuenta) <a href="#acceder-con-tu-cuenta" id="acceder-con-tu-cuenta"></a>

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To access the app when you already have a registered account, press the access button (1).

It is possible to log in from the web. To do so, you must scan a QR Code (2) and complete the authentication process with your mobile phone.

If you want to delete your account, press button (3).

1. Button to access your account
2. Button to scan the QR Code
3. Button to delete account
   {% endcolumn %}
   {% endcolumns %}

### **Access with QR Code**[​](#acceder-con-qr) <a href="#acceder-con-qr" id="acceder-con-qr"></a>

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<figure><img src="/files/b92aaaabf95fbfbd11ae1fd9553e37c981605d8d" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
This tutorial explains the steps to follow to scan a QR Code.

To continue, press button (1).

If, on the other hand, you want to go back to select another biometric, tap the icon (1).

1. Back button
2. Continue button
   {% endcolumn %}
   {% endcolumns %}

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/e66372df3890048572172539b7dc82a036918517" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
Once in the Widget, a text (2) appears that gives you instructions to perform a correct QR Code scan.

If you follow the instructions correctly, the capture will be done automatically and you will be directed to the next step.

If you do not want to carry out this step, you can close the Widget by pressing icon (1).

1. Close button
2. Help message
   {% endcolumn %}
   {% endcolumns %}

***

### **Errors**[​](#errores) <a href="#errores" id="errores"></a>

#### **Internet connection**[​](#conexión-a-internet) <a href="#conexion-a-internet" id="conexion-a-internet"></a>

{% columns %}
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<figure><img src="/files/c12e1bb21dee77f05240ff1b74d7da1b676d5c9d" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
There was an error with your internet connection.

By pressing button (2) you return to the widget to retry the previous step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

#### **Time exceeded**[​](#tiempo-superado) <a href="#tiempo-superado" id="tiempo-superado"></a>

{% columns %}
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<figure><img src="/files/607a6c59eab673b7f55016ee4e51179f03d1ccbc" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
The waiting time for the Widget to make the capture has been exceeded. Once the camera starts, you have X seconds to complete the corresponding step. Otherwise, this message will appear so you can try again.

Pressing button (2) takes you back to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

#### **Microphone**[​](#micrófono) <a href="#microfono" id="microfono"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/61e16f290c941c20c58fae0c6d5746f86299725e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
The application is trying to access the microphone, but the permissions are blocked. To continue, you must enable this permission.

By pressing the button (2), you will be redirected to your device's permissions so you can enable it. Once done, return to the application and try the voice recording again.

If you want to go back, tap the icon (1).

1. Back button
2. Button to go to app permissions
   {% endcolumn %}
   {% endcolumns %}

#### **Update the application**[​](#actualizar-la-aplicación) <a href="#actualizar-la-aplicacion" id="actualizar-la-aplicacion"></a>

{% columns %}
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<figure><img src="/files/d6dc29b4bdfb281aedb42765826d833e7c6dc5b3" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
There is a new version of the application, and it needs to be updated. Usually, this is due to bug fixes or the implementation of improvements.

By pressing button (2) you will be directed to the download page to update the app. Conversely, to close this error screen press icon (1).

1. Back button
2. Button to update the app
   {% endcolumn %}
   {% endcolumns %}

#### **Problem with the QR**[​](#problema-con-el-qr) <a href="#problema-con-el-qr" id="problema-con-el-qr"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/a79462173bb2bb116e512ecf58776b1db3551f4c" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
There was a conflict when scanning the QR. Refresh the page so that another QR Code is generated, and scan that new QR Code.

Pressing button (2) takes you back to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

#### **Allowed attempts**[​](#intentos-permitidos) <a href="#intentos-permitidos" id="intentos-permitidos"></a>

{% columns %}
{% column width="41.66666666666667%" %}

<figure><img src="/files/709c6457c9ab393cab299be56206d3c85aad3b8c" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
For security reasons, there is a limit on the number of allowed attempts to perform certain actions. If this error appears, it is because you have made X consecutive unsuccessful attempts. You must wait for the time to expire before trying this step again.

Pressing button (2) takes you back to the Widget to retry this step. If you want to go back, press icon (1).

1. Back button
2. Retake button
   {% endcolumn %}
   {% endcolumns %}

### **Frequently Asked Questions (FAQ)**[​](#preguntas-frecuentes-faq) <a href="#preguntas-frecuentes-faq" id="preguntas-frecuentes-faq"></a>

* **Can I use the application offline?**
  * No, an internet connection is necessary to complete the transfer
* **What happens if my account gets blocked?**
  * A countdown will be activated to try again.
* **Can I activate more biometrics once registered?**
  * Yes, in the configuration section you can activate another biometric if you have not already activated it.
* **What happens if I run out of funds?**
  * Nothing, since this is a demo app you can keep making transfers.
* **I have a broken camera, how can I make a transfer?**
  * You will need to activate another biometric in order to make the transfer.
* **I can't take a selfie. What should I do?**
  * Check that the lighting is correct and that the face is visible without shadows.
  * Use a plain background so the image stands out.
  * Make sure the face is centered and inside the circle.
* **Not all the options that appear in the manual show up in my app**
  * The manual corresponds to the latest version published in the AppStore, update the application.