VideoID
Widget VideoID
Introduction
VideoID allows you to carry out a recorded online identity registration through 3 possible flows:
Face video recording
Face video recording + the front side of the Identity document
Face video recording + the front side + the back side of the Identity document.
Requirements and installation
The Widget VideoID is compatible with Android devices 24 or higher.
Video recording
VideoID needs you to allow access to the camera and microphone to carry out the process. To grant permission each time the app starts, press button (1). To grant permission only this time, press button (2). To cancel permission and exit, press button (3).
Button to allow access while the app is in use
Button to allow access only this time
Button to cancel access
An oval (2) is displayed on the screen where you must place your face. The process will start automatically when the face is detected.
To exit the process, tap the icon (1).
Button to exit the process
Oval for placing the face
Rectangle for placing the document
Instruction text
Repeat the same step, this time reading aloud the text that appears at the bottom (3).
After recording your voice, there will be a camera switch so that the document capture can be done.
To exit the process, tap the icon (1).
Button to exit the process
Oval for placing the face
Instruction text
A rectangle (2) is displayed on the screen where you must position the front of the document. The process will start automatically when the document is detected.
To exit the process, tap the icon (1).
Button to exit the process
Rectangle for placing the document
Instruction text
Repeat the same step, this time showing the back side of your document inside the rectangle (2).
To exit the process, tap the icon (1).
Button to exit the process
Rectangle for placing the document
Instruction text
If you tap the close icon, this floating window will appear. To finish this process and exit, tap the button (2). To cancel this window and continue with the video recording, tap (1).
Button to cancel
Button to finish
If the video recording is correct, tap the button (3) to send it and finish. You can repeat the recording by tapping the button (2).
Close button
Button to repeat recording
Button to finish
If the video recording is sent successfully, this screen will appear.
If the video recording has failed, this screen will appear. Tap the button (2) to retry. To close the process and exit VideoID, tap the icon (1).
Button to close
Retry button
Errors
Timeout exceeded
This diagnosis is shown when you have started the Widget, but the document was already next to the device before pressing Start. The steps to follow for a correct reading are:
Keep the device and the document apart.
Press the button Start.
Now bring together the document to the back side of the device.
Retry this step (2) by following the instructions that appear on the screen, or tapping the information icon (if there is one) to get tips.
Close button
Retry button
Internet connection
There was an error with your internet connection.
Pressing the button (2) takes you back to the Widget to retry the previous step. If you want to go back, press the icon (1).
Close button
Retry button
Update the application
There is a new version of the application, and it needs to be updated. Usually, this is due to bug fixes or the implementation of improvements.
Pressing the button (2) will take you to the download page to update the app. Otherwise, to close this error screen, press the icon (1).
Close button
Retry button
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