> For the complete documentation index, see [llms.txt](https://docs.facephi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.facephi.com/docs.facephi-en/products/editor-1/facephi-onboarding/web/widgets/videoid.md).

# VideoID

### **Introduction** <a href="#introduccion" id="introduccion"></a>

VideoID allows you to perform an online video-recorded identity registration through 3 possible flows:

* Video recording of the face
* Video recording of the face + the front of the Identity document
* Video recording of the face + the front + the back of the Identity document.

### **Requirements and installation** <a href="#requisitos-e-instalacion" id="requisitos-e-instalacion"></a>

To be able to use Facephi VideoID, you must have a compatible browser on your device, since it works within a web address. The compatible operating systems and browsers are:

* Windows, macOS, Android, iOS.
* Mozilla Firefox, Google Chrome, Opera, Safari.

### **Video recording** <a href="#videograbacion" id="videograbacion"></a>

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For video recording, a tutorial first appears explaining how to do the process.

The animation shows how to interact with the widget. The text gives details on how to perform this step correctly.

To start the process, press button (2); if you want to exit, press icon (1).

1. Exit button
2. Button to start the process
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Before starting the process, a message appears requesting the necessary permissions to carry out the process.

To continue, press button (1). To cancel the permission and not continue, press button (2).

1. Button to allow access
2. Button to cancel access
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### **Face and document capture** <a href="#captura-de-rostro-y-documento" id="captura-de-rostro-y-documento"></a>

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After accepting the necessary permissions, an oval (2) is shown on the screen where you must place your face, and a rectangle (3) where you must position the front of the document.

To close the process, press icon (1).

1. Button to close the process
2. Oval to place the face
3. Rectangle to place the document
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Repeat the same step, this time showing the back of your document inside rectangle (3) and keeping your face in the oval (2).

To close the process, press icon (1).

1. Button to close the process
2. Oval to place the face
3. Rectangle to place the document
   {% endcolumn %}
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### **Voice capture** <a href="#captura-de-voz" id="captura-de-voz"></a>

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<figure><img src="/files/bfbe8230909595bf6d2bf754f212d6a9f3adb7e4" alt=""><figcaption></figcaption></figure>
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After registering your face and the document, your voice remains to be recorded. To do this, an oval (2) appears again. Place your face here and say aloud the text that appears on the screen.

1. Button to close the process
2. Oval to place the face
   {% endcolumn %}
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### **Process states** <a href="#estados-de-proceso" id="estados-de-proceso"></a>

#### **Recording success** <a href="#exito-de-grabacion" id="exito-de-grabacion"></a>

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If the video recording was successful, press button (2) to finish.

If you wish, you can retry the process by pressing button (3).

To close the process without trying again, press icon (1).

1. Button to close the process
2. Finish button
3. Retry button
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#### **Recording error** <a href="#error-de-grabacion" id="error-de-grabacion"></a>

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If the video recording has failed, press button (2) to retry.

To close the process without trying again, press icon (1) or cancel with button (3).

1. Button to close the process
2. Retry button
3. Cancel button
   {% endcolumn %}
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### **Errors** <a href="#errores" id="errores"></a>

**Generic error**

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You can try again by pressing button (2).

1. Logout button
2. Retry button
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